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Customer service

E.g. How do I place an order?
  1. Solar Power Supply
  2. Question & Answer

Question & Answer

Order

  • How do I place an order?
  • What are the shipping costs?
  • How can I contact the customer service of Solar Power Supply?
  • Do I need an account to order?
  • How can I compare products?
  • What is Solar Power Supply Best Choice?
See all 12 articles

Delivery & Pick up

  • Can I have my order delivered somewhere else?
  • Can I also pick up my package at a service point?
  • Who delivers my order?

Payment options

  • Which payment options can I use?
  • What is the account number of Solar Power Supply B.V.?
  • Does Solar Power Supply have a secure payment environment?
  • My payment failed, what now?
  • How do I receive my refund?

Returns & Exchanges

  • What return options do I have?
  • What are the return conditions?
  • What do I need to do to return my product?
  • My order is incomplete or damaged. What now?
  • I have received the wrong product, what should I do?
  • Can I return my Second Chance product?
See all 7 articles

Guarantee

  • What is the warranty on my product?
  • Do I have warranty on a Second Chance product?
  • When does my product have user damage?

Second chance products

  • What is a Second chance product?
  • Do promotions and discounts also apply to a Second chance product?

Concept Store

  • Can I return an item in the Concept Store?
  • What is the address of the Concept Store?
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